FSS: A Holistic Approach to Client Engagement-Participant Guide

Participant Guide - FSS Holistic

Pdf Summary

The document outlines a comprehensive approach to client engagement for the Family Self Sufficiency (FSS) program, focusing on recruitment, client assessment, motivational interviewing, goal setting, and trauma-informed care. Recruitment strategies include orienting new residents, using mass communication, and leveraging peer representatives to encourage enrollment. The program also emphasizes the importance of active and varied communication methods, such as social media and printed materials, to reach potential participants effectively.<br /><br />Client assessment is critical, focusing on identifying barriers and necessary supportive services while emphasizing the importance of reasonable accommodations for individuals with disabilities. The document provides guidelines for conducting assessments, highlighting the need to focus on client strengths and avoid discriminatory practices.<br /><br />Motivational interviewing is presented as a key technique, aiming to cultivate a collaborative conversation style that fosters clients' motivation and commitment to change. The goal-setting section emphasizes the importance of individualized plans that consider the unique goals and strengths of each family, along with interim and final goals that provide structure and measurement for participants’ progress.<br /><br />Trauma-informed care is highlighted as a crucial component, advocating for a sensitive approach that recognizes the prevalence and impact of trauma. It calls for policies and interaction styles that avoid retraumatization and foster a supportive environment.<br /><br />The document also underscores the importance of ongoing learning and self-care for professionals working within the FSS program, to ensure continuous personal and professional development while effectively supporting clients. Overall, the holistic approach is designed to provide a supportive framework for participants to achieve economic independence and resilience.

Keywords

client engagement

Family Self Sufficiency

recruitment strategies

client assessment

motivational interviewing

goal setting

trauma-informed care

supportive services

communication methods

economic independence