Faculty Library-Faculty FAQ

Faculty FAQ
Pdf Summary
The NAHRO Professional Development and Certification FAQ document provides detailed information for faculty involved in NAHRO’s training programs. It covers organizational details, frequently asked questions, and contacts for various issues faculty may encounter.<br /><br />Key team members include Jackie Taboada (Director of Professional Development and Certification), Greg Shpak (Sales and Business Development Manager), Julz Harvey (Training Operations Manager), Charity Timberlake (Curriculum Manager), and Lelia Vetter (Certification Manager). They can be contacted for specific issues ranging from training logistics to curriculum and exam-related queries.<br /><br />The document outlines guidelines for addressing general questions, such as when the NAHRO team is available (Monday-Friday, 9 am-5 pm) and procedures for handling emergencies or scheduling audits of classes. It also provides steps for content-related inquiries, including updating curricula, accessing materials, and resolving logistical issues.<br /><br />For class-specific questions, instructions are given on when to log in for virtual or in-person training, and how to access participant lists, materials, or feedback surveys. Faculty members are reminded to log in early for both virtual and in-person sessions and to review materials in advance. The document also specifies when materials will be sent out to participants and how faculty can manage and update training resources.<br /><br />The FAQ addresses exam-related questions, such as the number of attempts allowed (two), and the kind of feedback provided post-exam. Faculty can contact Lelia for exam-specific queries or copies.<br /><br />Finally, guidelines on payment processes for faculty are provided, instructing faculty to submit invoices online through the faculty portal, with links to templates and instructions. Emergency contact for payment issues is made available after 30 days of invoice submission.
Keywords
NAHRO
Professional Development
Certification
Training Programs
Faculty Support
Exam Guidelines
Curriculum Management
Payment Processes
Contact Information
FAQ Document