High Performance Management-Presentation

Presentation - HPM

Pdf Summary

The High Performance Management document by the National Association of Housing and Redevelopment Officials (NAHRO) is a comprehensive guide designed for supervisors, managers, directors, officers, and executives to enhance their management skills. The training program focuses on defining high performance management, exploring key competencies, and providing participants with insights into their unique management styles and communication approaches.<br /><br />Key components of the program include exercises to evaluate learning expectations, definitions of effective management, and identifying skills contributing to high-performing environments. The training highlights the importance of critical thinking, problem-solving techniques, and understanding paradigms in management. A significant emphasis is placed on shifting paradigms, indicating openness to better management strategies and exploring diverse perspectives.<br /><br />The program elaborates on managerial roles and responsibilities, insisting on clear communication within and beyond the organization, effective decision-making, and proper use of control measurements. A substantial part of the training is dedicated to understanding and utilizing the DISC behavioral model, which assesses dominance, influence, steadiness, and compliance among individuals. Participants are encouraged to understand these behavioral styles to improve communication and management within teams.<br /><br />Dynamic communication is emphasized as crucial for high-performance management, aiming to bridge gaps that cause dissatisfaction in organizations, such as poor communication and lack of trust. Additionally, the program covers aspects of performance management, including hiring practices, training, coaching, and discipline, highlighting their roles in building productive work environments.<br /><br />Lastly, the document stresses continuous improvement of systems and processes, employing critical thinking and goal-setting strategies to overcome challenges and achieve superior performance. Participants are encouraged to undergo a personal review, using tools aiding in developing effective communication and management strategies, leading to enhanced organizational productivity.

Keywords

high performance management

NAHRO

supervisory skills

management competencies

communication styles

critical thinking

problem solving

DISC behavioral model

performance management

continuous improvement