L.E.A.D. Session 3: Supporting Successful Teams-PPT - LEAD Cohort 2

PPT - LEAD Cohort 2 - Session 3

Pdf Summary

The National Association of Housing and Redevelopment Officials (NAHRO) is conducting a session as part of its Emerging Leadership Program, focusing on enhancing workplace culture, communication, employee engagement, empowerment, and accountability to support successful teams. The session outlines the importance of good communication, how to achieve it, and its impact on workplace culture and team success.

Key highlights include:

1. <strong>Effective Communication Strategies</strong>: These encompass knowing your audience, being clear about vision and objectives, practicing active listening, selecting the right communication medium, and utilizing storytelling for clarity. Transparency, authenticity, and encouraging feedback are also emphasized.

2. <strong>Role of Crucial Conversations</strong>: These are high-stakes discussions that involve differing opinions and emotions. Effective handling of these conversations is crucial as avoiding them is not advisable. Training such as ‘Mastering Dialogue’ is recommended.

3. <strong>Setting Expectations</strong>: The document stresses starting from onboarding, being clear and concise, considering individual communication styles, planning, and following up and documenting expectations.

4. <strong>Workplace Culture</strong>: Improving workplace culture is a gradual process that requires intentionality, relationship-building, embracing diversity, and continuous learning. Team agreements and setting mutual expectations are highlighted as beneficial tools.

5. <strong>Addressing Employee Engagement and Retention</strong>: The program suggests focusing on employee retention through clear purpose, development opportunities, caring management, and regular engagement. It touched on the significant cost implications of high employee turnover and the importance of creating a supportive work environment.

6. <strong>Personal Development</strong>: Participants are encouraged to identify their strengths and areas for improvement specifically in communication, workplace culture, and engagement, and are tasked with reporting insights back to their leadership pods.

Overall, this session aims to equip emerging leaders with the tools to foster positive workplace dynamics and retain employees.

Keywords

Emerging Leadership Program

workplace culture

communication strategies

employee engagement

accountability

crucial conversations

employee retention

personal development

team success

leadership training