Nuts and Bolts of Service Coordination-Participant Guide

Participant Guide - Nuts and Bolts of Service

Pdf Summary

The "Nuts & Bolts of Service Coordination 2024" Participant Guide is a comprehensive resource addressing various aspects of service coordination critical for client success. It emphasizes client engagement, assessment, and creating individualized training plans pertinent for case managers and coaches. The guide encourages self-reflection, asking participants to define and compare self-sufficiency against class definitions, and identify personal biases that might impact client communication.<br /><br />In the homework section, participants are instructed to utilize several online resources, such as the Self-Sufficiency Standard website and Living Wage calculator, to better understand their clients' economic needs. These exercises are intended to aid in goal formulation and resource referrals, prompting discussion on user-friendliness and potential integration into case management practices.<br /><br />Furthermore, the guide provides questions to foster strength-based client interactions, including queries about survival, support systems, and self-esteem, ensuring clients capitalize on their resilience and resources. The concept of SMART goals—specific, measurable, achievable, relevant, and time-bound—is introduced, urging participants to align their clients' goals accordingly for clarity and success measurement.<br /><br />Additionally, NAHRO’s structure, mission, and ethical standards are outlined, emphasizing professionalism, advocacy, and integrity in the housing and community development sector. It includes details about the organization’s Code of Professional Conduct and the Board of Ethics & Credentialing Trustees, covering responsibility areas such as certification programs and ethics initiatives.<br /><br />The guide contains a glossary of acronyms related to housing and community development, ensuring participants are familiar with industry terminology. This participant guide serves as a practical tool for those involved in service coordination, promoting effective management and resource allocation to foster client independence and community improvement.

Keywords

service coordination

client engagement

individualized training plans

self-sufficiency

SMART goals

NAHRO

housing and community development

resource referrals

case management

professional conduct