Public Housing Manager (PHM)-Presentation

Presentation - PHM
Pdf Summary
The provided document is a comprehensive guide to a Public Housing Manager (PHM) training program organized by the National Association of Housing and Redevelopment Officials (NAHRO). The guide is structured to assist attendees throughout the course, which spans multiple modules focusing on essential aspects of property and asset management.<br /><br />The training is aimed at individuals in various roles related to public housing, such as property managers, assistant managers, and directors. The agenda covers several critical topics:<br />1. Asset vs. property management.<br />2. Occupancy and protecting assets.<br />3. Financial management for properties.<br />4. Managing relationships within public housing contexts.<br />5. Supervision and leadership for property management teams.<br /><br />The document includes instructions for accessing training materials, with an emphasis on interactive learning through activities and modules designed to build skills in areas such as occupancy management, asset protection, relationship management, financial oversight, and effective leadership. Key elements include strategies for tenant retention, lease enforcement, and maintenance of public housing properties.<br /><br />Public Housing Assessment System (PHAS) scores and Public Housing Asset Management are core sections, indicating performance metrics and compliance with regulations are critical aspects of the training. The implications of NSPIRE (National Standards for the Physical Inspection of Real Estate) are also highlighted, focusing on improved living conditions and safety standards.<br /><br />The guide provides practical exercises, scenarios for analyzing vacancy loss and occupancy rates, and emphasizes understanding federal regulations, tenant relations, and maintenance. There are also sections dedicated to managing conflict, resolving leasing issues, and effectively onboarding new employees in housing management roles.<br /><br />An exam at the end of the course assesses knowledge retention, with detailed guidance on taking the exam and achieving certification. The document highlights additional opportunities for professional development, including courses on management, maintenance, ethics, and other specialized subjects. Overall, the document serves as a detailed roadmap for aspiring public housing managers, focusing on enhancing their skills and knowledge to succeed in their roles.
Keywords
Public Housing Manager
NAHRO
property management
asset management
financial management
tenant retention
NSPIRE
PHAS scores
training program
professional development