Public Housing Manager (PHM)-Presentation

Presentation - Public Housing Manager

Pdf Summary

The document is a comprehensive guide for a training program organized by the National Association of Housing and Redevelopment Officials. The training targets professionals involved in public housing management, including property managers, assistant managers, asset/portfolio managers, and housing directors. The agenda covers various topics across multiple modules, focusing on the essentials of property and asset management, public housing management, and other critical administrative and operational tasks.<br /><br />Key objectives include understanding the difference between asset management and property management, managing occupancy cycles, enforcing lease agreements, and protecting and maintaining housing assets. The training also outlines budgeting techniques, financial assessment, and compliance with HUD's Public Housing Assessment System (PHAS).<br /><br />The program leverages interactive methods, such as annotation tools, Q&A sessions, and practice exercises, to engage participants and reinforce learning. It incorporates updates on new regulations and system processes like the National Standards for Physical Inspection of Real Estate (NSPIRE), income review changes, and evolving requirements for over-income families.<br /><br />A section of the program is dedicated to relationship management, emphasizing the importance of employee engagement, conflict resolution, and communication in fostering a productive housing environment. Another vital aspect is leadership and supervision, where strategies for managing time, projects, and team dynamics are discussed.<br /><br />The training culminates with practical exams and the opportunity for certification as a Public Housing Manager, which requires passing the exam and completing requisite ethics training. The document also includes logistical details about accessing the exam, certification requirements, and a call to join professional development groups for continuous learning in housing management.

Keywords

public housing management

asset management

property management

HUD compliance

PHAS

NSPIRE

employee engagement

conflict resolution

public housing certification

professional development