OasisLMS

• Recognize discrimination in its many forms - including the subtle, unintentional kind buried in a neutral policy - and catch problems before they become complaints.
• Communicate and market housing in a way that welcomes every applicant, from the words in an add to how a phone call is handled.
• Apply screening, leasing, and enforcement policies consistently, avoiding the well-intentioned exceptions that create legal exposure.
• Handle accommodation and modification requests correctly, from teh moment a resident makes an informal request through documentation and follow-through.
• Respond to safety concerns and VAWA situations with confidence, using language and procedures that protect both residents and staff.

• All staff, including leasing agents, admissions, maintenance, front-line supervisors, and resident services staff.

Please note that if you are planning to use this training for a NAHRO Certification that a NAHRO ethics training is a requirement for ALL NAHRO certifications. Ethics is NOT included in this course - if you would like to take one of our ethics trainings, you must purchase and take that course separately. Ethics is free for NAHRO members, and can be purchased for non-members by clicking here.

For more information about NAHRO certifications, click here.