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How to Effectively Manage Your Maintenance Program
Time/Schedule
June 23-26, 2025 from 1-4pm ET each day.
Description

Are you responsible for maintaining and preserving affordable housing or managing a maintenance program? Do you manage maintenance staff, inspections, work orders, inventory or more? If so, this training is for you. 

Regardless of housing type, managing staff, budgets and outcomes is a challenging job.  We want to help you successfully manage your maintenance program and meet your agency’s expectations.  This training is not specific to any housing program, or funding source, instead focusing on key areas and strategies for efficient and effective maintenance operations. 

Proactively, effectively, and efficiently managing your maintenance program is key to preserving housing assets, ensuring compliance, and meeting your organization’s strategic goals, regardless of program or subsidy type.  

This training will provide Maintenance Supervisors, Property Managers, Lead Maintenance Technicians and other key staff with the essential knowledge and skills to identify property goals and needs, ensure preventative maintenance is performed, manage day-to-day operations, supervise and train employees, and create and implement effective maintenance and emergency plans.  

If you manage a maintenance program for Public Housing or a mix of Public Housing and other housing programs, we recommend you register for the ”Managing Public Housing Maintenance” training, which will include everything covered in this training along with Public Housing specific information.  

Objectives

After completing this training, you’ll be able to:   

  • Assess your real estate portfolio, plan for asset replacement and develop a budget and strategies to meet owner goals
  • Develop property level maintenance plans and key performance indicators
  • Identify primary roles and responsibilities of maintenance supervisors and managers
  • Identify the skills necessary for effective maintenance program management
  • Recognize and apply strategies for effective employee supervision
  • Identify and prioritize key maintenance functions and recognize their impact on asset preservation
  • Demonstrate the ability to assess and prioritize property needs; to develop a plan, with SMART (specific, measurable, achievable, realistic, timeframe) goals to effectively manage and maintain high quality housing assets
Who Should Attend?
  • Maintenance Supervisors/Managers  
  • Asset & Property Managers (Public Housing, LITC, multifamily or any affordable housing program 
  • Asset & Property Management Directors  
  • Anyone responsible for the hiring and supervision of a maintenance program 
  • Employees want to develop the skills and knowledge necessary to effectively manage a housing maintenance program 
Note on Certification

Please note that if you are planning to use this training for a NAHRO Certification that a NAHRO ethics training is a requirement for ALL NAHRO certifications. Ethics is NOT included in this course - if you would like to take one of our ethics trainings, you must purchase and take that course separately. Ethics is free for NAHRO members, and can be purchased for non-members by clicking here.


For more information about NAHRO certifications, click here.

Summary
Availability: Registration ends on June 22, 2025
Location: Online Meeting
Date / Time: Jun 23 - Jun 26, 2025 ET
Cost: Member: $528.00
Non-Member: $828.00
Credit Offered:
1.3 CEU Credits
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