Public Housing Essentials (Previously known as Public Housing Occupancy, Eligibility, Income, and Rent Calculation (PHOEIR))
Time/Schedule
July 21st-23rd and 28th-30th from1pm-5pm ET each day.
Description

Embark on a journey through the Public Housing (PH) program, a federal initiative supporting over 2.3 million American families—a cornerstone in low-income housing assistance. Join us to delve into program essentials: selection, occupancy, eligibility, income, and rent calculation. Tailored for new or newer eligibility workers, this foundational training ensures a comprehensive grasp of regulatory guidance shaping the Public Housing program. 

Immerse yourself in case scenarios and exercises designed to hone your skills, fostering program compliance, error reduction, and HUD findings avoidance in compliance audits. Uncover the intricacies of the Public Housing program with us and leave with newfound confidence in program operations! 

Completion of this training satisfies a requirement for the NAHRO Certified Specialist of Public Housing (CSPH) Certification. Upgrade your training to include the certification-related exam at an additional fee. 

Please note: This course focuses on current processing requirements and does not include training on HOTMA income or asset calculation procedures. For detailed training on HOTMA changes, including asset limits and income calculations please see our HOTMA In-Depth course. 

Objectives
After completing this training, participants will be able to:
  • Grasp PH program rules, policies, and agency’s Administrative Plan importance. 

  • View the program from the applicant and participant perspective.   

  • Accurately determine tenant selection, occupancy, eligibility, rent and utility allowances in accordance with regulations and the Admission and Continued Occupancy Plan (ACOP).  

  • Verify and determine eligibility, income and rent for both applicants and participants.  

  • Apply effective tools and strategies for leasing, inspections, complying with regulations and the ACOP.  

  • Maintain compliance with applicable laws including Section 504, the Fair Housing Act and providing reasonable accommodations.  

  • Comply with federal reporting requirements including the 50058. 

  • Explore the basics of both the short and long (full) application, along with what’s required.  

  • Learn about types of waiting lists and marketing outreach.  

  • Review the options for local Public Housing preferences.  

  • Determine what is needed to place a household on the waiting list or notify an applicant of their ineligibility to be placed on the list.  

  • Discover strategies to help you manage effective and efficient waiting lists. 

Who Should Attend?
  • Employees determining initial and ongoing eligibility and continued occupancy for Public Housing
  • Property/Asset managers    
  • Supervisors and managers of employees responsible for the administration and management of occupancy and rent calculation at public housing sites
Note on Certification

Attendees of this course who pass the exam will not be automatically issued a NAHRO certification; NAHRO Ethics training and submission of an application are required for the certification associated with this training. 

Ethics is not included in this course and must be taken separately. NAHRO’s Ethics for Housers training is free for members – enroll in this course by clicking here.

For more information about NAHRO certificationsclick here. Full requirements for the certification associated with this course can be found on the application in our new application catalog here.

Summary
Availability:
Registration ends on July 20, 2026
Location:
Online Meeting
Date / Time:
Jul 21 - Jul 30, 2026 ET
Cost:
Member: $1,216.00
Non-Member: $1,516.00
Credit Offered:
2.6 CEU Credits
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